Why is Ecovantage’s name on my paperwork but I didn’t buy my heat pump from them?

As an Accredited Certificate Provider (ACP), Ecovantage audits projects under Australian energy schemes, to generate energy certificates. These certificates are used to reduce the cost of an upgrade, sometimes referred to as rebates or discounts.

For warranty and installation support please contact the installation company. In the event of a dispute, please contact us (the ACP) via the Dispute Resolution page.