How long does it take to get my VEU Appliance rebate?
Rebates for VEU Appliance claims, including Televisions, Clothes Dryers, Induction Cooktops and Fridges, typically take up to 60-days to pay.
This allows time for the claim:
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to be received and audited by Ecovantage
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to have additional documentation be requested (if/when required)
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to be submitted to the Essential Services Commission (ESC) to assess the claim and check previous claims at that address
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to have the VEECs registered by the ESC
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to be paid into the consumer's bank account by Ecovantage once VEECs are registered with the ESC
Delays usually happen when:
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the documentation submitted to Ecovantage is incomplete, incorrect, or missing
- the ESC are processing a high number of claims