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How long does it take to get my VEU Appliance rebate?

Rebates for VEU Appliance claims, including Televisions, Clothes Dryers, Induction Cooktops and Fridges, typically take up to 60-days to pay.

This allows time for the claim:

  • to be received and audited by Ecovantage

  • to have additional documentation be requested (if/when required)

  • to be submitted to the Essential Services Commission (ESC) to assess the claim and check previous claims at that address 

  • to have the VEECs registered by the ESC

  • to be paid into the consumer's bank account by Ecovantage once VEECs are registered with the ESC

Delays usually happen when:

  • the documentation submitted to Ecovantage is incomplete, incorrect, or missing

  • the ESC are processing a high number of claims